Implementation and training

Dedicated support

We provide our customers with dedicated implementation and training support to ensure the introduction of is as smooth as possible.

Workforce management software that works for you

You can feel reassured in knowing our experts will work with you to ensure your workforce management software is tailored to your business, its needs and your team. Our Professional Services Team, who deliver implementation support and training, consists of qualified project managers, product specialists and report developers: so your organisation will benefit from the very best expertise and guidance throughout.

Customer focused

When you choose Webroster, you will benefit from a customer-focussed approach to everything – including implementation and training. We know every organisation is different, which is why we tailor our approach to suit you and what you want to achieve from

Professional and knowledgeable

With a wealth of expertise in project management, training and the software, so you can feel confident working with our professional services team when you’re getting set up with

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Strong project governance

We use PRINCE2 methodology to ensure the implementation process is as efficient as possible.

Getting you the results you need

As part of the implementation process, we will work with you to understand your business and its objectives, to ensure fits into your existing strategic framework.

The success of our implementation and training processes is clear from the results our customers have achieved:

Cream Health and Social Care

Result: Successfully implementing to replace a paper-based system

“It was clear from outset that Webroster really understood the needs of a small but growing business like ours”

Jenny Muir, managing director

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Crossroads Care Forest of Dean and Hertfordshire

Result: Implementing Bee and introducing the app to field staff

“We knew that by using Bee we would save a lot of time and money, but encouraging our care staff to change the way they have been working for years was a big task; some people have done this job their whole careers and completing paper timesheets is the only way they know.

“We decided on a slow and steady strategy, making sure we got each stage right before moving onto the next.”

Lauren Pacey, Administrator

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Wymondley Nursing and Residential Care Home

Result: Bespoke implementation produced a more streamlined approach to payroll processes whilst maintaining a consistent experience for staff

“The payroll process that used to take us a week per month now takes just one day.

“This represents a significant cost saving and reflects the flexibility of the system and the dedication of the Webroster team to provide a solution that meets our needs exactly.”

Tom Kelsall, director

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