Customer Experience

At the heart of everything we do

Customer experience is at the heart of everything we do. Whether that’s providing the very best support when you’re getting set up or taking on board your feedback to continue improving

The Webroster Team

Pivotal to customer experience at Webroster is our professional account management team, offering support and guidance to ensure everything is running smoothly.

We know that each customer’s experience doesn’t simply stop once they are set up with Instead, it’s an ongoing partnership and something that we value. Everyone at Webroster is dedicated to providing customers with the very best experience.

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Supporting your business

We facilitate your unique business needs and champion your values – making sure we’re helping you achieve your goals.

The Webroster team are on hand to help you get set up with, answer your questions, provide training and offer on going support:

Training and dedicated implementation support

Our team is dedicated, qualified professionals who specialise in getting you started with

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From personalised refresher training, through to database MOTs to make sure your database is in tip-top condition, our consultancy is second-to-none and makes sure you’re always getting the best from

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Customer Support

Our dedicated, UK-based customer experience team is available to provide support and answer any questions you may have.

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Apex Prime Care

“The customer support team at Webroster is excellent. The help desk team have always been very good: it’s always good to know we can call to check whether something makes good sense or how to do something properly. It’s a really good working relationship.”

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