Bee 3.0.0

Updates to our workforce management app, Bee

Bee for iPhone and Android: Introducing version 3.0.0

Earlier this year we released Bee for iPhone version 1.3.0 and Bee for Android version 2.6.1. Following on from then, we have been working hard to take on your feedback and make further improvements to the app for both iOS and Android.

As a result we are delighted to announce we are releasing version 3.0.0 of Bee for both iPhone and Android on 22 November 2017 at 6am to a select group of Bee users. We will release the update to the remaining Bee users in the following weeks.

Common updates to Bee for iPhone and Bee for Android

This latest release will ensure Bee for iPhone and Bee for Android have visual and functional parity with one another. As a result, many of the updates being made as part of Bee for Android version 3.0.0 are also due to made as part of Bee for iPhone version 3.0.0.

Expand the box below to view the updates being made to both Bee for iPhone and Bee for Android:

Common Updates to Bee for both iPhone and Android

Versions 3.0.0 of Bee for iPhone and Bee for Android will include:

  • a new ‘Wi-Fi Only’ option;
  • improvements to Unplanned Visits;
  • the ability to create and add to a Visit Note;
  • the ability to request a reason why a Visit Enquiry has been rejected,
  • and numerous miscellaneous bug fixes.

Wi-Fi Only

Should Bee users wish to save their Mobile Data allowance, we’ve now added a ‘Wi-Fi Only’ option.

Enabling ‘Wi-Fi Only’ will ensure Bee only communicates and synchronises with Webroster.net over a registered Wi-Fi Internet connection.

Don’t worry, your valuable data won’t be lost when you’re between Wi-Fi connections: all unsent ECM and GPS location information will be securely stored within Bee and sent immediately when you regain a Wi-Fi Internet connection.

If you wish to give your Bee users the ability to communicate via Wi-Fi only, simply enable this option in Bee Settings within Webroster.net.

Unplanned Visits

The mechanics behind creating and using the Unplanned Visits function has received a nice little overhaul; changing how Bee fetches, presents and stores Client information within the app when creating an Unplanned Visit.

We’ve also improved creating an Unplanned Visit when using the ‘Telephone No.’ Scan Mode for Clients sharing the same telephone number.

Previously you were only presented with a list of Clients who share the same telephone number (for example, multiple people in the same building). Now you have the option to select an ‘Unknown’ entry – for when you’re creating an unplanned visit for someone who’s not yet registered on your system.

Visit Notes

Bee for iPhone now grants users with the ability to add important information to a Visit Note and both Bee for Android and iPhone create a Visit Note where there wasn’t one previously.

Rejecting Visit Enquiries

Following your feedback it is now possible to request that bee users provide a reason as to why they are rejecting a Visit Enquiry in their Bee Inbox.

Simply assign some Declined Reasons within the Webroster.net Setup and whenever a Bee user chooses to decline a Visit Enquiry, they must choose one of those reasons.

Bug fixes

  • Login
    • When not permitted to change their password when it expires, a user will no longer be given the opportunity to set a new password.
    • In the unlikely event that Webroster.net’s services were unavailable, if you had attempted to gain access to Bee using the full sign-in page you would not received an error message. Bee now provides you some helpful feedback.
  • Settings
    • Entering in a full-stop in the Seek Ahead Duration field caused Bee to crash – we have now resolved this issue.
    • Pressing Clear Settings didn’t clean up all setting options. Sensitive user and visit data has always been wiped when this option was used but now we’ve ensured all configured settings also get reset to defaults.
  • Unsent
    • We’ve now introduced measures to alleviate any possibility of duplicate check-in and out items being received by Webroster.net when unsent items are sent in between having no Internet connection and regaining a signal.
  • Inbox
    • In some reported cases, two-way conversations weren’t having the correct left/right separation. System responses are now consistently on the left and orange, with user responses on the right and in blue.
    • If you’re an Inbox power-user, you may have noticed things went a little awry the more messages you received. So, you’ll now be able to read your 1,000,000th message as successfully as your first.
  • User interface
    • There have been a few minor tweaks in the interface – from general object misalignments to a couple of unfortunate spelling mistakes
  • Miscellaneous
    • We’ve improved general error logging in the unlikely event of any future app crashes – so we will now receive more diagnostic information to enable us to fix potential problems quicker.

Updates specific to Bee for Android

To ensure that both versions of the app are up-to-date with one another, there are a number of Android specific improvements as part of version 3.0.0.

UPDATED Friday 15 December 2017:

Version 3.0.0 of Bee for Android is an end-to-end redevelopment of the app, which ensures it works in the same way across a wider variety of mobile devices.

As a result of this extensive work to Bee, there are a couple of technical updates your users need to be aware of:

Login credentials:
Following the update to Bee 3.0.0, regrettably the user’s existing login credentials (i.e. saved Server URL on full sign-in, or App PIN) will not have been migrated.  Unless purposely altered by their own system administrators, Bee (Staff) user login credentials have not changed.  Each Bee 3.0.0 user will be required to enter their full sign-in credentials following an update from any earlier versions (i.e. v2.6.1 and older) – after which, they will be given the opportunity to set up a new App PIN to store their login credentials.  We present no restrictions on what custom 4-digit App PIN they can configure, so users can freely set the same App PIN they used in their previous version of Bee.

Launcher Icon:
Following the update to Bee 3.0.0, regrettably the user’s existing Bee phone launcher icon will have been removed.  Bee 3.0.0 will be installed on their device, but each user will be required to manually create a new launcher icon should they wish to have one.  As each Android device’s interface can differ greatly from manufacturer to manufacturer, we advise users to refer to their device manual for clarification on how to create new app icon on their phone’s launcher page.

Expand the box below to find out more about the updates to Bee for Android:

Updates to Bee for Android

Version 3.0.0 is a completely re-developed version of Bee for Android and has been created to ensure functional and visual parity with Bee for iPhone.

Separate from Bee for iPhone version 3.0.0, the Android version of the app will also include a new Offline Login feature and general bug fixes.

Re-developed

We want you to be able to use Bee on whatever device works for you and your staff, which is exactly why we have completely re-developed Bee for Android so it has functional and visual parity with Bee for iPhone.

Not only a cosmetic change, this re-development enables us to implement greater multi-platform continuity by allowing us to deploy new features and bug fixes across both app flavours simultaneously.

To start with, both Bee Android and iPhone now perform a full synchronisation of information from Webroster.net on each and every login – so whenever you sign into Bee, you know the most recent schedule is being displayed and the app’s settings are up-to-date!

Offline Logins

Should you stray into the wilderness away from any Internet connection – breathe easy, you will now be able to sign back into Bee for a limited time to view your vital visit schedule.

Bug Fixes

  • Login
    • A few users had reported that the App PIN login interface crashed under certain scenarios. We’ve fixed these, thankfully with very few crash test dummy casualties.
    • On certain Android devices, should you have had your phone’s Locations Services set to ‘Battery Saving’ Bee would have claimed you had no Location Services enabled when you signed in. This has now been fixed. Thrifty battery users of the world unite – we love you!
  • Schedule
    • Some Android users experienced problems with the barcode scanner, ranging from the scanning areas being too small or even upside down! We’ve completely re-written the barcode scanning function to be more universally pleasant.
    • If you’re lucky enough to have an LG G4 and you’ve turned off NFC to save battery life (thrifty battery users, we still love you!), should you choose to check-in or out of a visit using NFC, Bee will now correctly send you to your phone’s NFC Settings page.
  • Settings
    • Entering in a full-stop in the Seek Ahead Duration field caused Bee to crash – we have now resolved this issue.
    • GPS polling intervals weren’t working correctly in all scenarios for our users, so we’ve re-written how we gather and send information to associated Webroster.net services, such as BackTrac.
  • Inbox
    • The original Inbox on Bee for Android contained a few niggling bugs in it where read receipts weren’t being sent back to Webroster.net and Bee would occasionally crash when you navigated around the Enquiries section. So, to use a hammer to crack a walnut…we’ve completely re-written Inbox.
    • If you’re an Inbox power-user, you may have noticed things went a little awry the more messages you received. So, you’ll now be able to read your 1,00,000th message as successfully as your first.

Updates specific to Bee for iPhone

We are also making some specific updates to Bee for iPhone as part of version 3.0.0.

Expand the box below to find out more about these improvements:

Updates to Bee for iPhone

Bee for iPhone version 3.0.0 will also include bug fixes specific to the iOS version of the app:

Bug fixes

  • Login
    • When not permitted to change their password when it expires, a user will no longer be given the opportunity to set a new password.
    • In the unlikely event that Webroster.net’s services were unavailable, if you had attempted to gain access to Bee using the full sign-in page you would not received an error message. Bee now provides you some helpful feedback.
  • Settings
    • Entering in a full-stop in the Seek Ahead Duration field caused Bee to crash – we have now resolved this issue.
    • Pressing Clear Settings didn’t clean up all setting options. Sensitive user and visit data has always been wiped when this option was used but now we’ve ensured all configured settings also get reset to defaults.
  • Unsent
    • We’ve now introduced measures to alleviate any possibility of duplicate check-in and out items being received by Webroster.net when unsent items are sent in between having no Internet connection and regaining a signal.
  • Inbox
    • In some reported cases, two-way conversations weren’t having the correct left/right separation. System responses are now consistently on the left and orange, with user responses on the right and in blue.
  • User interface
    • There have been a few minor tweaks in the interface – from general object misalignments to a couple of unfortunate spelling mistakes
  • Miscellaneous
    • Sometimes Bee would crash after disabling Airplane Mode on your phone. This has now been fixed.
    • The iPhone ‘Location > While Using the App’ wasn’t behaving very nicely with Bee – we’ve patched things up.
    • We’ve improved general error logging in the unlikely event of any future app crashes – so we will now receive more diagnostic information to enable us to fix potential problems quicker.

We are also making significant updates and improvements to Webroster.net with version 3.8.0. For further information, click here to read the release notes.

Support

If you have any questions about version 3.0.0 of Bee for Android or Bee for iPhone, please do not hesitate to contact the Webroster Customer Support Team. We are available from 8am – 6pm Monday to Friday.

Phone: 01733 516 030
Email: support@webroster.com


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