Webroster.net users can expect a warm welcome at Webroster’s User Open Day at its head office in Peterborough on 29 May 2014. As part of its on going commitment to improve user experience and customer service Webroster will be providing Webroster.net users with an opportunity to learn about best practice, hear about new features and pick up hints and tips to make their jobs easier.
Webroster Ltd’s main product, Webroster.net, is used widely within the care industry for workforce scheduling and monitoring. The User Open Day coincides with the release of Webroster.net version 3.1 which includes many enhancements to the main product and its additional modules such as the introduction of Real Time Mapping, NFC technology and MIS reports.
Marketing Manager Naomi Dainty said: “There will be informative and inspiring presentations running throughout the day as well as the opportunity to attend breakout workshops covering more in depth topics. Delegates will be able to book a session at our ‘Help Surgery’, where they can discuss specific questions with one of our team.” She added: “The User Open Day is a great opportunity to compare experiences with users from other companies and organisations, swapping tips and best practice is a great way to get the most out Webroster.net”.
Delegates will hear about rostering best practices, get an introduction to Mapping, learn how the customer support function works and be introduced to the new features of Webroster.net version 3.1. Throughout the day there will be breakout workshop sessions for small groups of delegates to discuss specific topics with the Webroster team. These will include travel and mileage best practice, the future of Webroster’s payroll function, product testing and quality assurance, electronic call monitoring and finally there will be a session to introduce Webroster’s apps.
Webroster’s Managing Director, Nigel Gittins said: “As a software provider, we are keen to help businesses improve their processes and systems. Our open days are a great way for us to provide system users with useful information and advice, but equally they are a great opportunity for them to share their ideas about product development and how we can improve Webroster.net for them in the future.”