Crossroads Care Forest of Dean and Herefordshire emphasise the importance of training and pilots for successful ECM implementation. Crossroads Care Forest of Dean and Herefordshire has been using Webroster.net since 2010 to roster its 130 staff. In April 2015 they decided to use Webroster’s Bee app to save time and costs involved in processing timesheets and roster changes, to improve lone worker safety and above all else, to comply withRead more
The Webroster Customer Experience team share their top tips on getting the most out of your new software and highlight the importance of great customer support.
Staff who have been used to doing things the same way for a long time often resist a change, especially when it involves having to learn how to use new software. Getting staff involved prior to selecting a system and ensuring they are fully engaged in its implementation are key to its successful adoption throughout a business.
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