What to look for when choosing a new software provider

Happy customers Find out who the provider’s customers are, what products or services they use and how long they have used the software for. If the provider has a high customer retention rate then they are doing something right! Ask to speak with or visit some of their customers to get a feel for the relationship that they have with the provider. Investment in research and development The relationshipRead more

How does system design affect usability?

We all use software systems day in day out, but do we ever really think about how easy they are to use, or do we simply get on with the job in hand? Probably the latter, however a good software system will have been graphically designed with usability in mind, not just to look good. So how does the GUI design really affect the usability of a system? WellRead more

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