The GDPR: What is Webroster doing to help you become compliant?

In simple terms, the General Data Protection Regulations (or the GDPR), is a new set of EU regulations designed to improve how businesses and organisations handle, store and use personal data. Personal data is defined by the Information Commissioners Office as “any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier.” You can read more about different GDPR definitions here.

With that in mind, we know that many of our customers need to store and use personal data to be able to deliver their services – and they need to store that data within Webroster.net.

Webroster.net is already a secure system with a secure encrypted connection, a three-point password and system administrator control over staff access.

Beyond that we recently introduced a suite of new functionality to Webroster.net, all designed to help you on your journey to becoming GDPR compliant.

On 24 April 2018 we released version 4.0.0 of Webroster.net, which includes:

 New new functionality that allows you to hide individual client and staff:

  • details
  • features
  • location
  • extras

Using this new functionality you will be able to hide the above items of personal data in staff or client records. You can hide this personal data either for all clients and staff in one go or individually.

The GDPR requires you to be able to anonymise personal data when required as part of the ‘right to be forgotten’ requirement. That means individuals have the right to have their data made unidentifiable.

With that in mind, following our Webroster.net release on Tuesday 24 April, you can also anonymise details within Webroster.net.

In summary, these new features allow you to:

  • Manage GDPR settings within Webroster.net, so your preferences are applied throughout the database or tailored to each client or staff record
  • Anonymise personal data in Webroster.net

In addition, and although not a feature we have specifically developed to help you with GDPR compliance, you can already export personal data as a csv file from Webroster.net. This allows you to meet the ‘right to portability’ requirement of the GDPR in which you are required to be able to transfer personal data on request or as a legal requirement to another company.

Email communications from Webroster

Part of the GDPR’s focus is ensuring individual’s personal data is only used and stored as required or with consent.

We felt this was a good opportunity to inform you that we consider email communications and phone calls from the Webroster team to our current customers as in ‘legitimate interest’ according to the GDPR. We believe it is in your business’ best interests to receive updates from Webroster regarding upcoming releases, company news and changes to the software we provide.

If you do not currently receive these updates and would like to, you can sign up to receive email marketing from Webroster here.

If you already receive these updates and do not wish to continue receiving them, please be aware that that will prevent us from updating you with regards to new Webroster.net features and upcoming updates to our software. You can update your preferences by emailing sales@webroster.com.