Sending data securely to Webroster

Sending data securely

To our valued customers,

Please be aware of the following update to the way Webroster.net will manage electronic data (such as emails), effective immediately:

The only secure electronic transmission protocol currently supported by Webroster.net is SFTP (Secure FTP via SSH2 protocol).  Standard FTP, HTTP and email are not secure and should not be used for transmitting sensitive data.  For accessing the online hosted systems (Webroster.net), the HTTPS protocol will always be enforced with fully valid SSL certificates.  Should Webroster.net receive sensitive information via an insecure method, such as a migration document via email, the data will be destroyed immediately and fully and the sender informed that Webroster Ltd will not accept data via this method, referring them to our SFTP information sheet and process. You can view the information sheet here.

If you would like any further information about this process and how it may affect you, please contact our customer support team on 01733 516030

In addition to this we would like to inform you that as of 1st May 2019, all data migration requests will be subject to a minimum charge.  Bespoke report/export requests in excess of 30 minutes development time will also incur a minimum charge.

If you would like any further information about this and the costs, please call us on 01733 311599.


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