Facilitating business growth through a ten year partnership with Surecare Enfield

SureCare Enfield and Webroster.net case studyWebroster Ltd has had the pleasure of working with Surecare Enfield for over 10 years, providing the North London-based healthcare agency with rostering software and a service that continues to support their growing business.

Using Webroster.net to rota over 4,000 hours per week for their 120 health care assistants, the managing director of Surecare Enfield explained: “We provide healthcare assistance to those who have been discharged from hospital. With a 24/7 service that means we have a lot of appointments to schedule.

“Webroster.net makes that process very easy. It doesn’t take long to get to grips with the system, our staff picked it up very quickly and they’re very happy with the software.”

Improving staff morale with easy to manage rostering

With 12 office staff members at Surecare Enfield it’s crucial the team is satisfied with the staff scheduling software they use, as it forms a central part of their day-to-day work.

Surecare’s managing director added: “Using Webroster.net is very good for staff morale. It allows staff to be more efficient and productive.”

A successful ten-year partnership with Webroster Ltd

Originally getting in touch to find out more about Webroster.net and its workforce management solutions in 2004, Surecare Enfield had started out as a husband and wife run business providing much-needed healthcare services in the Enfield area.

“Back in 2004 we recognised our business was growing – back then we had ten health care assistants and three office staff members. As we continued to provide healthcare assistance to more and more patients we were recruiting more staff members. Along with that came a need for a more efficient and effective way to provide rotas in a larger volume.

Growing to twelve times the number of health care assistants with the support of Webroster.net

“Today, we have 120 health care assistants and 12 office staff members.

“Webroster.net has allowed us to achieve that, it really has helped facilitate the growth of Surecare Enfield. Our profitability has increased over the last ten years as care hours increased and with good cost management,” explained the managing director.

“Ten years on and we’re still delighted to be business partners with Webroster Ltd and we’re very happy with the service provided. The system is fast, reliable and we can always depend upon quick action from the customer support team.”

If you’re interested in finding out how Webroster.net could help your business grow and maximise profitability and efficiency, get in touch with us today.