Extra training days may sound like something your diary really can’t accommodate. But, when it comes to software systems that you use day in, day out, can you really afford not to keep up to date with training?
Make use of new features
You’re probably very happy using your system to do what you need it to; you’ve no doubt been working in this way for a long time so if it’s not broken, why fix it? Well, software suppliers often release new functionality that may help you do your job quicker or more easily. Refresher or top up training often identifies gaps in software usage, so it’s a great opportunity to find out what’s new in the system.
Don’t slip into bad habits
With the time constraints and pressure that we are all faced with in our working lives, ‘best practice’ often goes out the window in favour of quick fixes. Training is a great opportunity to take stock, refresh yourself and to remind yourself of the most efficient ways of working.
Get the most out of the system
The more you use a system, the more you get to know it and therefore the more you want it to be able to do. A lot of software users have small niggles and gripes such as ‘how do I do…’ or ‘I’m sure the system should do this…’ A short training session can answer all your questions and show you how to perform tasks that perhaps you didn’t know or had forgotten about.
Give new staff the best start
Getting your head around a new job, a new company and new colleagues can be hard enough; through a software system into the mix and new staff could struggle! Professional training from the software provider can get new recruits up to speed quickly so that they can hit the ground running and start to show a return on investment sooner rather than later!
Work more efficiently
How often are you or your staff interrupted with questions and queries from system users about how to do XY and Z in the software? By getting all staff up to speed and confident in using the system, everyone else can get back to doing their job and not answering questions or providing support to others.