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Products
> VOIPTrac™
Do
you have a team of employed and/or contracted field workforce that
supply a service on your behalf? You would like to receive real-time
checking in and out data so that you can:
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Verify your timesheets electronically for as little as 3p per
visit.
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Receive alerts if unacceptable deviations to your schedules occur,
before your customer makes a complaint
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Possess a central voice-messaging centre, which will reduce your
phone bill
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VOIPTrac
provides a simple, standard touch-tone telephone mechanism, to
supply you with all your field staff members checking in and out
information. You will then know who is where and at what time. This
information can be used in varying ways and with a combination of
other 3rd party providers.
Key Benefits:
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Real-time checking in
& out information |
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Improved Cash-flow. You can invoice once your workforce have
checked out of a booking. |
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Automated timesheet verification process |
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Electronic "Proof of Delivery" |
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Unacceptable service delivery alerts in real-time using
Alert Manager |
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Voice messaging for individuals and/or groups of staff |
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Satisfy your Lone Worker Health & Safety obligations |
The following versions are available:
VOIPTrac™
Toll Free System:
This system is usually supplied with 2 x toll
free telephone numbers, e.g. 0800 numbers, where one number is used
for check in calls and the other for check out calls. You benefit
from the following:
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Each check call is answered by an auto attendant
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Your workforce are asked to enter their individual or booking
pin code to identify who they are
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Your workforce can listen to any waiting voicemail
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The call data sent to VOIPTrac™
includes:
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Check in or out indicator
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The workforce identifier, i.e. the pin code
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Date & time stamp of the call
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The telephone number (CLI) of the originating call, i.e. the
location identifier
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The collected call data can be used for building timesheets in
real-time
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If integrated with a rostering system, alerts can be raised upon
unacceptable service delivery
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Group Voicemail can be left in a single phone call
VOIPTrac™
System:
This
system can be supplied in conjunction with VOIPTrac™
Toll Free or as standalone. With this system you are supplied with 2
x local rate telephone numbers per workforce member/resource. Again
one number for checking in and the other for checking out of a
booking. You benefit from the following:
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Each check call is not answered and therefore offers a cheaper
solution
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The call data sent to VOIPTrac™
includes:
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Check in or out indicator
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The workforce identifier, i.e. the unique telephone number being
called
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Date & time stamp of the call
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The telephone number (CLI) of the originating call, i.e. the
location identifier
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The collected call data can be used for building timesheets in
real-time
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If integrated with a rostering system, alerts can be raised upon
unacceptable service delivery
If
you would like more information please contact sales on
sales@webroster.net.
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